Talkmobile PAC code: keep your number when changing mobile operators

Talkmobile is an affordable 5G network run by Vodafone, and whether you’re joining it from Vodafone or elsewhere, it’s easy to bring your number with you.

It’s also just as easy to take your number from Talkmobile to another network when leaving.

Whichever of those things you’re wanting to do, this guide can help, as below you’ll find step by step instructions both to joining and leaving Talkmobile – and using a PAC (Porting Authorisation Code) to take your number with you when you do.

Leaving Talkmobile and transferring your number

There are basically just three steps you need to follow to close your Talkmobile account and transfer your number to a new network, and we’ve detailed these below.

Be aware however that you shouldn’t manually cancel your Talkmobile plan. If you follow these steps then it will be cancelled automatically at the end of the process, and doing so earlier could cause you to lose your number.

Step 1 - Request a Talkmobile PAC code

Before getting started, note that step 1 and step 2 can be done either way round. So you want to get a PAC code and order a new phone or SIM, but the order you do that in is up to you.

With that said, getting a PAC code from Talkmobile is easy, with the simplest method being just to send the network a text. You can also call Talkmobile and ask for a PAC code though if you’d prefer.

• Text to switch - Text the word ‘PAC’ to 65075 from the number you want to keep
• Phone – Call 5888 from your Talkmobile phone or 0333 304 8064 from any other phone

The PAC code you receive will last 30 days. If you haven’t used it in that time you’ll need to request a new one.

Step 2 - Order a new phone or SIM

Either before or after getting a PAC code, you’ll want to order a new phone on contract or a SIM Only plan from the network you plan to join.

If you haven’t decided which plan to go for yet, check out the phone deals and SIM Only deals on our site. You can filter based on network, allowance, price, and more, and sometimes you’ll even find exclusive offers here.

Place an order once you’ve decided, then wait for your new SIM card to arrive, and activate it once it does. It needs to be active before moving to step 3.

Step 3 - Give your Talkmobile PAC code to your new network

The last step is giving the PAC code you got from Talkmobile to the new network you’ve just joined.

In most cases you simply have to fill in an online form to do this, and you’ll find links to these for the majority of networks below.

The form will ask for a few additional details such as your current temporary number and the old number you want to keep, but nothing that should be a problem.

Once it’s complete, your number will usually be transferred within 1-2 working days, unless you select a later date. Once the transfer is complete, your Talkmobile account will automatically be closed.

Joining Talkmobile and transferring your number

The process for taking your number with you when joining Talkmobile is just as simple as the process when leaving. It’s basically just three easy steps, and we’ve detailed these below.

Once you’ve completed these steps your account with your old network will automatically be closed too, so there’s no need to manually do that. In fact, you shouldn’t manually close your old account, as doing so before your number is transferred could cause you to lose the number.

Note also that the first two steps below can be done either way round. So you can either get a PAC code first or sign up for a Talkmobile plan first, it doesn’t matter, just as long as you do both before moving on to step 3.

Step 1 - Request a PAC code from your existing network

To transfer your number to Talkmobile you need a PAC code from the network you’re leaving, and the easiest way to get that is just to text the word ‘PAC’ to 65075 from the number you want to keep.

Note that in some cases you’ll get a text back saying that you need to provide some details, such as your date of birth, but that varies from network to network. In any case, once you’ve texted what’s required, you’ll be sent a PAC code in return.

If for whatever reason you’d rather use a different method to get a PAC code though, then with most networks you can, and we’ve detailed these options in the chart below.

Step 2 - Order a new Talkmobile phone or SIM

The other thing you need before transferring your number to Talkmobile is of course to be signed up with Talkmobile.

Talkmobile offers a small selection of phones, but the majority of its plans are SIM Only, and you can check out Talkmobile’s SIM Only deals on our site.

Once you’ve placed an order, simply wait for it to arrive, then activate the Talkmobile SIM card you receive, as you need an active SIM card (and the new temporary number that comes with it) in order to transfer your old number.

Step 3 - Give your PAC code to Talkmobile

Finally, it’s time to fill out Talkmobile’s number transfer form. Once done, Talkmobile will transfer your old number across on the date of your choosing.

The form itself requires not just your PAC code but also the number you want to keep, and your temporary Talkmobile number. If you’re not sure what this is, you can type *#100# on your phone’s dialler, and then press the call button to have it displayed.

As part of the transfer form, Talkmobile will also send a security code to your temporary number that you’ll need to enter into the form, so make sure that number is active and your Talkmobile SIM card is in a phone.

Frequently Asked Questions