How to get a Lyca Mobile eSIM and activate it

26 April 2023

How to get a Lyca Mobile eSIM and activate it

Contents list

  1. How do I get a Lyca Mobile eSIM?
  2. Which devices support eSIMs on Lyca Mobile?
  3. How do I set up an eSIM on my phone?
  4. Frequently asked questions (FAQs)

You’re not limited to the UK’s four major networks for an eSIM, you can also get one with Lyca Mobile, and the process is actually surprisingly slicker than on some big name networks.

Below, we’ll explain exactly how to get set up with an eSIM on Lyca Mobile, whether you’re just joining the network or you’re an existing customer.

But if you’re not sure what an eSIM is or why you should want one, in short it’s an embedded SIM card that’s built into many modern phones, so if you ever change network you just rewrite the data on it, rather than physically changing to a new card. It’s much more modern than removable SIM cards, and it’s likely to become the most common kind eventually.

How do I get a Lyca Mobile eSIM?

Lyca Mobile lets all customers access eSIM, whether they choose a SIM Only plan or Pay As You Go. Most networks don’t offer eSIMs on Pay As You Go, so that’s notable.

It’s also extremely easy to get an eSIM on Lyca Mobile, especially for new customers, as all plans are handily labelled as supporting eSIM, so you don’t need to be in doubt that the plan you’re selecting allows for it. Plus, you can request an eSIM during checkout.

New customers

The process then for new Lyca Mobile customers is simply as follows:

Step 1.

Sign up for any Lyca Mobile plan and select eSIM during checkout.

SIM Only Deals

Step 2.

Use your phone’s camera to scan the QR code that’s sent to your email.

Step 3.

Follow the simple steps displayed on your phone to activate the eSIM.

Existing customers

However, the process is a bit more involved if you’re an existing Lyca Mobile customer and want to switch to an eSIM. To do this, you should:

Step 1.

rder a free eSIM from Lyca Mobile’s site.

Step 2.

Scan the QR code you receive to install the eSIM on your phone.

Step 3.

Log in to your Lyca Mobile account, head to the Account Manager section, and select ‘SIM Swap’ on the navigation panel on the left.

Step 4.

Select the option to switch from a physical SIM card to an eSIM.

In all cases you do of course also need a device that supports eSIMs, more information on which can be found below.

Which devices support eSIMs on Lyca Mobile?

All iPhones from the iPhone XS onwards support eSIM, including recent models like the iPhone 14iPhone 14 PlusiPhone 14 ProiPhone 14 Pro Max, and iPhone SE (2022).

As for Android phones, you’ll find an eSIM in the Samsung Galaxy S23, Samsung Galaxy S23 Plus, Samsung Galaxy S23 Ultra, Samsung Galaxy Z Fold 4, Samsung Galaxy Z Flip 4Google Pixel 7, Google Pixel 7 Pro, Sony Xperia 1 IV, and Sony Xperia 10 IV,  among numerous others. Some smartwatches and tablets also have an eSIM.

To find out more about which devices work with eSIM, take a look at our main eSIM guide.

How do I set up an eSIM on my phone?

Once you’ve requested an eSIM on Lyca Mobile – either during checkout if you’re a new customer, or using the SIM Swap process detailed above if you’re an existing customer – you’ll get a QR code which you need to scan with your phone.

In most cases, you can simply scan this directly with your phone’s camera app, then tap on the text that appears.

Alternatively, you can activate the eSIM from your phone’s settings screen. The exact process for this varies depending on your handset, but look for ‘add eSIM,’ ‘add mobile plan,’ or a similar option. For more detailed information on setting up an eSIM on various brands of phone, check out Lyca Mobile’s eSIM support page.

Frequently Asked Questions

Which Lyca Mobile plans support eSIM?

Lyca Mobile offers eSIMs on all its plans, so you can get an eSIM both on SIM Only plans, and on Pay As You Go. If in doubt, just look for the words ‘eSIM’ mentioned next to the plan on Lyca Mobile’s site. You should see this next to a 5G logo. Of course, you’ll also need a 5G device in order to use an eSIM.

Will activating a Lyca Mobile eSIM lock my phone to Lyca Mobile?

No, Lyca Mobile won’t lock your phone to its network whether using an eSIM or a physical SIM card.

How do I transfer an eSIM to a new phone?

You should contact Lyca Mobile’s customer service for assistance with transferring an eSIM to a new phone. They can be reached by calling 322 from your Lyca Mobile phone, or 0207 132 0322 from any other phone.

Can I switch from a physical SIM to an eSIM or vice versa?

Yes, just order a new free SIM from Lyca Mobile in the form that you want (either an eSIM or physical SIM), then find the ‘SIM Swap’ section in your Lyca Mobile account, and select the relevant switch you’d like to make. Or give Lyca Mobile a call for assistance on 322 from your Lyca Mobile phone, or 0207 132 0322 from another phone.

Do I need to buy my phone from Lyca Mobile to use a Lyca Mobile eSIM with it?

No, you can purchase your phone from anywhere, just make it’s a phone that supports eSIMs.

Can eSIMs be used abroad?

Yes, eSIMs can be used abroad just like physical SIM cards, and with the same roaming terms, which will vary depending on your network.

Can I access 5G with an eSIM?

Yes, you can access 5G with an eSIM if you’re using it in a 5G phone and with a 5G plan.

Which other networks offer eSIMs?

As well as Lyca Mobile, you can also get eSIMs with O2, EE, Three, Vodafone, and Virgin Mobile.

Check out our dedicated EE eSIM guide, O2 eSIM guide, Three eSIM guide, and Vodafone eSIM guide for more details.

What happens if I erase my eSIM?

If you erase your eSIM then you should contact Lyca Mobile to get set up with a replacement. Simply call the network on 322 from your Lyca Mobile phone, or on 0207 132 0322 from any other phone.

James Rogerson
About James Rogerson

Editorial Manager

James has been writing for us for over 10 years. Currently, he is Editorial Manager for our group of companies (, and and sub-editor at TechRadar. He specialises in smartphones, mobile networks/ technology, tablets, and wearables.

In the past, James has also written for T3, Digital Camera World, Clarity Media, Smart TV Radar, and others, with work on the web, in print and on TV. He has a film studies degree from the University of Kent, Canterbury, and has over a decade’s worth of professional writing experience.

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